Order Cancellation

Order Cancellation

If you need to cancel an order, we're here to assist you through the process. Here's how you can cancel your order:

1. Log In to Your Account:

Log in to your account on our website or mobile app using your credentials.

2. Navigate to Order History:

Go to your order history or order management section to locate the order you wish to cancel.

3. Select the Order:

Click on the order you want to cancel to view its details.

4. Initiate Cancellation:

Look for an option to cancel the order. This option may vary depending on the stage of processing your order is in.

5. Follow Cancellation Instructions:

Follow the on-screen instructions to complete the cancellation process. You may be asked to provide a reason for cancellation.

6. Review Cancellation Confirmation:

Once you've submitted the cancellation request, review the confirmation message to ensure that the cancellation has been processed successfully.

7. Check for Refund:

If applicable, check your account or payment method for a refund of any charges associated with the cancelled order. Refunds are typically processed within a few business days.

8. Contact Support (If Needed):

If you encounter any issues or need assistance with cancelling your order, please contact our customer support team for help. They'll be happy to assist you with any questions or concerns.

Please note that the ability to cancel an order may be subject to certain conditions, such as the order's status and the terms of our cancellation policy. If you're unable to cancel your order through self-service options, our customer support team will work with you to find a solution.