Claiming Warranty for a Defective Product

Issue

If your power washer has stopped working and it is still under warranty, follow the steps below to claim a repair or replacement.

Solution

Step 1: Verify Warranty Coverage

Ensure that your product is still under warranty. Refer to the warranty information provided with your purchase. Generally, our power washers come with a 1-year warranty.

Step 2: Gather Necessary Information

Before contacting customer support, please have the following information ready:

• Your order number
• Date of purchase
• Serial number of the power washer
• Description of the issue

Step 3: Contact Customer Support

Reach out to our customer support team with the above information. Explain the issue with your power washer and your desire to claim a repair or replacement under the warranty.

You can contact us at:

• Email: [e-mail]
• Phone: [phone]

Step 4: Follow Provided Instructions

Our customer support team will guide you through the next steps, which may include:

• Shipping the defective product to our service center
• Receiving a return label for the product
• Waiting for a repair or a replacement unit to be shipped to you

Additional Support

If you have any other questions or need further assistance, please visit our Support Page or contact us through the methods listed above.