Check-In and Check-Out Procedures

Check-In and Check-Out Procedures

Our hotel aims to provide a seamless and efficient check-in and check-out process to ensure a pleasant stay for our guests. Here's what you need to know about our check-in and check-out procedures:

Check-In Procedures:

1. Arrival: Upon arrival at the hotel, proceed to the front desk to check in. Our friendly staff will be ready to assist you with the check-in process.
2. Reservation Confirmation: Present your reservation confirmation, either in printed form or electronically, to the front desk agent. If you made your reservation online, provide a valid photo ID for verification purposes.
3. Room Assignment: Once your reservation is confirmed, you will be assigned a room based on your preferences and availability. Inform the front desk staff of any special requests or preferences you may have, such as room location or additional amenities.
4. Key Card Issuance: You will receive a key card or room access card to access your assigned room. Keep your key card secure during your stay and return it to the front desk upon check-out.
5. Payment: If you have not already paid for your stay, you will be required to settle any outstanding charges at the time of check-in. We accept various forms of payment, including cash, credit cards, and debit cards.

Check-Out Procedures:

1. Departure: On the day of your departure, ensure that you have packed your belongings and checked your room for any personal items.
2. Settlement of Charges: Visit the front desk to settle any outstanding charges, such as room charges, additional services, or incidentals. Review your final bill and confirm the payment method.
3. Return of Key Card: Return your key card or room access card to the front desk upon check-out. This allows us to deactivate the card and prepare the room for the next guest.
4. Feedback: We value your feedback and strive to continuously improve our services. Please take a moment to share your experience with us and provide any comments or suggestions for future visits.
5. Storage of Luggage: If you need to store your luggage after check-out, we offer luggage storage facilities for your convenience. Our staff will assist you in storing your luggage securely until you are ready to depart.

At our hotel, we are committed to providing a smooth and hassle-free check-in and check-out experience for our guests. If you have any questions or require assistance during your stay, our dedicated staff are available to help make your visit memorable and enjoyable.